SmartHospital India
The 2026 Edition
The Complete Hospital Brochure
SmartHospital India — The Complete Hospital Management Software
OPD to IPD. Pharmacy to Payroll. ICU to TV Display. SmartHospital India bundles 49+ production-grade modules into one cloud platform — built for Indian clinics, nursing homes and multi-specialty hospitals.
49+
Modules
50+
Report panels
8
RBAC roles
7
Languages
T-024
Dr. Sharma · OPD
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+91 98•••• 23 · 2s ago
Inside this brochure
Table of contents
Eight editorial chapters spanning every workflow inside a modern Indian hospital — front office, clinical, inpatient, pharmacy, finance, people, communication and intelligence. Skim the index, jump to any chapter.
Patient Front Office
6 modules
Clinical & Diagnostics
8 modules
Inpatient Operations
9 modules
Pharmacy & Inventory
6 modules
Finance & Billing
5 modules
People & HR
3 modules
Comms & Marketing
6 modules
Intelligence & Governance
10 modules
Chapter I
Patient Front OfficeThe first 30 seconds of every visit
Reception, redesigned for zero friction.
From QR self-registration to live mobile queue tracking, the patient never waits to be told what's next. The clinic never asks for a phone number twice.
Live queue · all services
Real-time queue management
One screen for OPD, USG, Pathology, ECG and X-Ray queues with service-prefixed tokens. Emergency cases pin to the top with EM- prefix in red.
- Status flow: Waiting → In Progress → Done / Skipped
- Doctor-wise filters & Call-Next / Requeue controls
- Auto wait-time estimation per patient
- Queue auto-resets daily — fresh tokens every morning
Front Office
Smart Appointments
- OPD/USG/Path/ECG/X-Ray booking
- Walk-in tokens, no signup
- Mandatory phone + age capture
- WhatsApp confirmation
Front Office
QR Self-Registration
- Reception QR poster
- Patient fills form on phone
- Auto patient ID (PT-prefix)
- Zero manual data entry
Front Office
Patient Self-Booking Portal
- Guest mode — no login
- Service → Doctor → Date flow
- Doctor specialization & fees
- Instant token on booking
Front Office
Mobile Queue Tracking
- Position via QR or phone
- Live wait-time estimate
- Auto-refresh every 30s
- Works on any browser
Records
Patient Register
- Cross-department timeline
- Days/Months/Years age unit
- Document & report uploads
- Strict cascade-safe deletion
Reputation
Feedback System
- 4-5★ routed to Google
- Low ratings stay private
- WhatsApp-triggered after billing
- Resolution & status tracking
“We replaced four different tools with SmartHospital India. Queue, billing, lab and WhatsApp — all in one tab.”
Chapter II
Clinical & DiagnosticsOPD, prescriptions and 50+ report panels
The doctor's workspace, refined.
A unified OPD hub with structured vitals, a 500-drug autocomplete, and a diagnostic stack that produces verifiable, QR-stamped PDFs for ultrasound, pathology, ECG and X-Ray.
Primary clinical workspace
OPD Management Hub
Vitals → complaints → diagnosis → prescription → advice — captured in one continuous flow with auto-saved versioning.
- Pre-seeded 500+ Indian drug database, exact-start matching
- Structured Type / Dose / Days / Frequency rows
- Every Rx edit archived with timestamp + editor name
- Letterhead print with configurable margins
50+ standardized panels
Pathology Lab Reporting
Multi-panel lab reports with automated H/L flags by age and gender. Each printed report carries a QR for instant authenticity verification.
- CBC · LFT · KFT · Lipid · Thyroid · Urine + 44 more
- Reference range automation by patient profile
- QR-verified — patients scan to confirm authenticity
- Reporting doctor signatures with AI background removal
Sonography reporting
USG Report Generation
Dedicated U-token queue, sub-type templates (Abdomen, Pelvic, OBG, Thyroid, KUB) and multi-image scan attachments — sent to WhatsApp on save.
- Service-isolated queue with own dashboard
- Findings + Impression structured fields
- Branded PDF with letterhead
- Send-and-delete WhatsApp delivery flow
Clinical
OPD Management Hub
- Vitals → diagnosis → Rx → advice
- Pre-seeded 500+ drug database
- Rx versioning with editor name
- 'Referred' badges, queue statuses
Clinical
Doctor Prescriptions
- Structured Type/Dose/Days rows
- Bidirectional medicine entry
- Letterhead print with margins
- Rx ✓ badge for completed Rx
Diagnostic
USG / Sonography
- U-token dedicated queue
- Abdomen / Pelvic / OBG / Thyroid
- Scan image attachments
- Branded PDF + WhatsApp send
Diagnostic
Pathology Lab
- P-token dedicated queue
- 50+ pre-configured panels
- Auto H/L flags by age/gender
- QR-verified report authenticity
Diagnostic
ECG Reporting
- E-token dedicated queue
- ECG strip image upload
- Findings + Impression fields
- Referred-by auto-fill
Diagnostic
X-Ray Reporting
- X-token dedicated queue
- Chest / Spine / Limbs / Abdo
- Digital X-Ray attachments
- Branded PDF delivery
Diagnostic
Reporting Doctor Signatures
- AI background removal (Gemini)
- Multi-signature per report
- Verification endpoint
- Stored in clinic vault
Records
Patient Timeline
- Unified visit history
- OPD / USG / Lab / IPD merged
- Cross-department filters
- Export-friendly view
Chapter III
Inpatient OperationsIPD · ICU · Emergency · OT · Nursing
An entire ward floor, on one screen.
From a visual bed grid to nurse-confirmed medicine administration, every inpatient interaction is timestamped, attributed and ready for NABH audit.
Visual ward management
IPD Comprehensive Management
A live bed map that derives occupancy from the admissions table — never out of sync. Package or itemized billing, TPA tracking, and discharge in a click.
- Available / Occupied / Maintenance grid
- Package vs Daily charge types with auto-detection
- Insurance & TPA pre-auth + claim tracking
- Auto-cleanup on discharge, payout filters
Round-the-clock monitoring
Nursing Charts & Medicine Administration
Shift-wise vitals, fluid balance and a Medication Administration Record (MAR) with second-nurse confirmation and mandatory skip-reasons.
- Morning / Afternoon / Night vital tracking
- I/O fluid balance — IV, Oral, Urine, Drain
- Doctor-ordered medicine auto-scheduling (BD, TDS, QID)
- SBAR shift handover notes
Inpatient
IPD Management
- Visual ward & bed grid
- Package vs Daily charge types
- Itemized billing (Room/Surgery/Pharma)
- TPA & insurance tracking
Critical Care
ICU Clinical Tracking
- Dedicated ICU bed pool
- Transfer-to-ward workflow
- GCS / Pain / Vent settings
- Bed-deletion safety constraints
Inpatient
Admission Hub
- Unified 3-step intake
- Emergency → IPD data sync
- Pre-fills patient + insurance
- Single source of admission truth
Critical Care
Emergency Management
- EM- priority tokens (red)
- Pinned to top of queue
- Auto-link to IPD admission
- Triage notes & vitals
Surgical
OT Management
- Surgical notes with auto-duration
- Signature spaces on print
- OT scheduling & booking
- Linked to IPD billing
Surgical
OT Evidence Capture
- Video consent recording
- Streamed & stored securely
- Patient-wise evidence section
- Tamper-evident retention
Inpatient
Nursing Charts
- Shift-wise vitals (M/A/N)
- I/O fluid balance tracking
- GCS & pain score
- SBAR shift handovers
Inpatient
Medicine Administration (MAR)
- Doctor order → auto schedule
- Second-nurse confirmation
- Skip with mandatory reason
- Nurse attribution per dose
Inpatient
Discharge Summary
- Auto-pulled diagnosis & Rx
- Print-ready letterhead format
- Final bill snapshot
- WhatsApp delivery
“The medicine administration record alone saved us from three near-miss errors in the first month.”
Chapter IV
Pharmacy & InventoryRetail · IPD · Returns · Asset register
A full GST 2.0 pharmacy, plus the store room.
Barcode billing, customer loyalty, expiry return manager and an AI-powered duplicate medicine analyzer — all without paid OCR.
GST 2.0 retail pharmacy
Pharmacy Management
Inventory with batch, expiry, MRP and rack location. Doctor prescriptions auto-dispense to the bill. Customer loyalty + udhar credit is built-in.
- Barcode / QR scanner — camera + USB
- 1 point per ₹100 spent loyalty
- Expiry Return Manager with credit notes
- Duplicate Medicine Analyzer for inventory hygiene
Pharmacy
Pharmacy (Retail + IPD)
- GST 2.0 compliant invoicing
- Barcode/QR scanner billing
- Doctor Rx auto-dispense
- Customer loyalty + udhar
Pharmacy
Pharmacy Returns
- Sale & purchase returns
- Expiry return manager
- Credit note tracking
- Auto near-expiry detection
Pharmacy
Duplicate Medicine Analyzer
- AI inventory cleanup
- Merge duplicate SKUs safely
- Brand vs generic matching
- Zero-cost manual verify
Operations
Inventory & Store
- Master item catalogs
- Purchase orders & GRN
- Department requests
- Stock transfers between units
Operations
Asset Management
- Equipment register
- AMC / warranty tracking
- Depreciation schedules
- Service history per asset
Operations
Department Management
- Wards → Departments mapping
- Bulk bed generation
- Service rate per department
- Doctor allocation
Chapter V
Finance & BillingGST · IPD · Commission · PMJAY
Every rupee, accounted and attributed.
Sequential invoice IDs from PostgreSQL triggers, 18% GST baked in, IPD package-vs-itemized splits and Ayushman Bharat claim formats pre-configured.
Smart billing engine
Billing with GST 18%
Three-tier pricing grid, walk-in quick billing with inline patient creation, and full Advance / Pay-Due lifecycle. Staff attribution on every invoice.
- INV- sequential IDs via DB triggers
- Multi-method payment — Cash / UPI / Card / Bank
- Walk-in patient add directly inside invoice dialog
- JSONB-normalized service rates
Finance
Smart Billing + GST
- INV- sequential numbering
- 18% GST mandatory
- Walk-in quick billing
- Advance / Pay-Due tracking
Finance
IPD Billing Integration
- INV-IPD- prefixes
- Room / Bed auto-detect
- Package + itemized split
- Insurance claim formats
Finance
Commission Management
- Referral agent register
- Auto payout calculation
- Agent-wise reports
- Patient commission system
Finance
Quotation Engine
- Subtotal → Discount → GST flow
- Master Admin estimation tool
- Email quote with branding
- Convert to invoice
Finance
Ayushman Bharat / PMJAY
- Pre-configured packages
- Claim format support
- State scheme variants
- Empanelment-ready exports
Chapter VI
People & HR8 roles · 30 module permissions · payroll
From doctor on-call to PF challan.
A complete role-based access system with eight predefined roles, payroll that handles PF / ESI / PT / TDS, and clean separation between medical and non-medical staff workflows.
People
Doctor Management
- DR- prefix IDs
- Schedule & fees
- View-only on primary records
- Personal website per doctor
People
Staff & Roles (8 RBAC)
- Admin, Doctor, Reception, Nurse,
- Accountant, Pharmacy, Lab, Ward-Boy
- 30 distinct module permissions
- ST-/NR-/AC- prefix IDs
People
HR & Payroll
- PF / ESI / PT / TDS compliant
- Automated payroll runs
- Attendance + leave
- Medical vs non-medical split
Role-based access
8 roles, 30 modules, zero overlap.
Admin
Full control, all settings
Doctor
Clinical, view-only billing
Reception
Appointments, billing, registration
Nurse (NR-)
MAR, charts, vitals
Accountant (AC-)
Billing, payouts, reports
Pharmacy
Sales, inventory, returns
Lab
Pathology, USG, ECG, X-Ray
Ward-Boy
Bed status, transport
Chapter VII
Communications & MarketingTV display · WhatsApp · Website builder
Talk to patients in their language. Literally.
A Chrome-cast-ready TV queue display with TTS in 7 Indian languages, transactional WhatsApp on 7 standardized events, segmented campaigns, and an auto-generated clinic website.
Lobby experience
Live TV Queue Display
A 1280px-locked kiosk display with 10 themes, branded with your hospital logo, paired in seconds with a 4-digit code.
- Now-Serving + Next-In-Queue cards per doctor
- 10 kiosk themes (dark teal, deep blue, forest, cream, etc.)
- TTS in Hindi, English, Bangla, Tamil, Telugu, Marathi, Gujarati
- Health tips ticker + custom clinic announcements
Patient Experience
Live TV Queue Display
- 1280px display lock
- 10 kiosk themes
- Now-Serving + Next-In-Queue
- Chrome Cast + 4-digit pairing
Patient Experience
TTS Voice Announcements
- HTML5 Audio engine
- 7 Indian languages
- Silent Web Audio unlock
- Custom announcement strings
Communication
WhatsApp Notifications
- 7 standardized templates
- Async trigger on events
- Booking / Report / Receipt
- Free included
Communication
WhatsApp Campaigns
- Segmented patient targeting
- Scheduled delivery
- Cron-processed queue
- Open / read tracking
Marketing
Hospital Website Builder
- /site/:slug auto-built
- Online appointment booking
- Approval workflow
- Brand-aware font system
Marketing
AI Logo Background Removal
- Gemini-powered
- Transparent PNG output
- One-click clinic branding
- Used in TV + reports + invoices
Chapter VIII
Intelligence & GovernanceAnalytics · MIS · Audit · Backup · Subscription
The clinic owner's command deck.
Real-time analytics, MIS reports for daily census and revenue, NABH-grade audit logs, scheduled Google Drive backups, multi-branch hierarchy and a Razorpay-powered subscription system.
Real-time intelligence
Analytics Dashboard
Service-wise revenue, IPD stats with trend badges, doctor performance tables and peak-hours analysis. Promise.all parallel fetch strategy for sub-second loads.
- Date range filters with comparison periods
- Dynamic PDF report file naming
- Service-wise + doctor-wise revenue breakdown
- Doctor patient analytics with trend arrows
NABH-grade compliance
Audit Logs
Every create / update / delete logged with user, IP, timestamp and an old-vs-new data diff. MERGE highlighting for batch operations, 7-day rolling retention.
- Table-wise filters across patients / billing / Rx / Rx
- Old data vs new data side-by-side
- IP address logging for security investigations
- Hospital-level isolation — never leaks across tenants
Reputation engine
Patient Feedback System
Dual-path routing — 4-5★ patients get redirected to Google Reviews, sub-threshold ratings stay private with resolution tracking.
- Configurable star threshold for Google routing
- WhatsApp-triggered after OPD billing or IPD discharge
- Resolution notes + staff attribution
- Public shareable link, works on any device
Intelligence
Analytics Dashboard
- Service-wise revenue
- IPD stats with trends
- Peak hours + doctor performance
- Dynamic PDF report names
Intelligence
MIS Reports
- Daily Census report
- Revenue & doctor MIS
- Promise.all parallel fetch
- CSV / PDF export
Intelligence
Doctor Patient Analytics
- Per-doctor trends
- Repeat-visit ratio
- Referral source analysis
- Compare across periods
Compliance
Audit Logs
- 7-day retention
- MERGE highlighting
- IP + user attribution
- Old vs new data diff
Compliance
Backup & Restore
- On-demand + scheduled
- Google Drive sync
- One-click restore
- Encrypted at rest
Governance
Subscription System
- valid_until enforcement
- Manual payment logs
- pg_cron expiry alerts
- Razorpay integration
Governance
Multi-Branch Hierarchy
- parent_clinic_id linking
- Shared patient pool
- Per-branch service toggles
- Centralised reporting
Compliance
Video Consent
- Patient-recorded consent
- Streamed & stored
- Per-procedure linking
- Delete with audit trail
Governance
Notifications & Alerts
- Realtime bell on every page
- Support ticket badges
- Subscription warnings
- Activity log feed
Governance
Support Ticketing
- Bidirectional tickets
- Realtime status badges
- Master Admin reply chain
- Email + WhatsApp ack
The full index
All 53 modules at a glance
Every checkbox. Every workflow. One subscription.
The platform underneath
Built like infrastructure, sold like software.
Multi-tenant from day one with PostgreSQL Row-Level Security. PWA-installable. Service-worker cached. Edge functions for heavy lifting. Designed to scale from a 1-doctor clinic to a 200-bed multi-branch hospital without rearchitecting.
Installable PWA
Install on any device from the browser. Works offline with NetworkFirst caching.
Multi-tenant RLS
Strict clinic_id isolation enforced at the PostgreSQL layer, not the app layer.
Branded printing
Every report, invoice and discharge summary respects your letterhead.
Version history
Every prescription, report and invoice keeps a full edit timeline.
Multi-branch hierarchy
parent_clinic_id linking — share patients across branches, isolate finances.
Backup & restore
On-demand + scheduled Google Drive backups with one-click restore.
GST 2.0 compliance
GSTR-1, GSTR-2A, GSTR-3B registers with a health score.
QR report verification
Patients verify any printed report's authenticity by scanning its QR.
Edge function automation
pg_cron + Edge Functions for subscription alerts, campaigns, backups.
SmartHospital India
By Adyant Enterprise